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Meet Ellie and Paul, our new Community Support Officers

15th May 2024

Say hello to Ellie and Paul, our two new Community Support Officers who have just joined and strengthened our team, extending our reach and enabling us to offer an even better service to everyone fighting back from meningitis around the UK.

Staff photo

“I am particularly looking forward to providing support and guidance to our supporters.”


Ellie has spent her entire career to date working with children in one way or another, since she graduated with a degree in childhood studies. She spent time with the NHS as a healthy child assistant and joins us following a stint working in a private day nursery.

Ellie told us: “I am particularly looking forward to providing support and guidance to our supporters, which is deeply needed.”

She’ll be covering a large area of England, stretching from the North-East, across the North-West, Yorkshire and Humberside and reaching into parts of the East and West Midlands.

Ellie added: “When I’m not supporting those affected by meningitis who need our help, outside of work I like going to the gym and spending time with my two children, Aubree and Geo.” 

Make new friendships


Paul, who has been a support worker for the last six years, joins us from a charity project called Folk Like Us, where he supported isolated and lonely people aged 55 and over. As well as providing one-to-one support he organised social events to help them make new friendships and reconnect them with the community.

He told us: “In my new role for Meningitis Now I am looking forward to the diverse nature of the work and the supporters. 

“I really enjoy having a mix of one-to-one support and events and I’m also excited to have the opportunity to travel around the South of England, East Anglia and the East Midlands, which make up the region I will be covering.

He said: “I’ve had many different types of jobs but working for a charity in a support role has been the most rewarding and enjoyable.”

In his spare time Paul is a musician and is lucky enough to have his own studio, where he likes to spend time creating new music and practising for gigs.

“I also love to spend time around nature,” he added, “particularly my local woodlands where I go to relax and keep my wellbeing on track.”

Our Community Support offer

Our Community Support Officers offer a range of support for as long as it’s needed, including providing emotional support to help you come to terms with the trauma meningitis causes, answering questions about meningitis and its after-effects and helping you to access financial support, including through our very own Rebuilding Futures Fund.

To contact your local Community Support Officer, please telephone the Helpline on 0808 80 10 388 or email helpline@meningitisnow.org.

Find out more about our Community Support Officers and read about a day in the life of a Community Support Officer on our website.