Helpline & Information Nurse

Meningitis Now are currently recruiting for a registered Nurse to work as part of the Information and Support Team

  • Hours: 21 to 28 hours per week
  • Salary: £28,000 – £30,000 (pro rata) (depending on experience) 
  • Location: Stroud, Gloucestershire, Hybrid or Remote (regular time at Head Office required during induction)

The Helpline and Information Nurse will be responsible for providing a high level of support and information across the UK by:

  • answering enquiries across all our helpline platforms (phone, email and online)
  • triaging the needs of individuals and families whose lives have been impacted by meningitis
  • providing expert guidance on disease information
  • developing and writing new support and disease information for the public
  • coordinating the charity’s research portfolio

The Helpline and Information Nurse will work closely with all members of the Information and Support team and will compliment our small team of nurses. 

In return, we offer a wide range of benefits, including:  


  • 30 days annual leave per annum, pro rata plus bank holidays 
  • Enrolment into our employer matched pension scheme (matched up to 5%)
  • Life Assurance Scheme (4 x annual salary) 
  • Hybrid Working Policy 
  • Enhanced Maternity & Paternity pay 
  • Fertility Treatment Policy 
  • Enhanced sick pay and compassionate leave 
  • Long-term Service Rewards – an extra day annual leave (pro rata) for every 5 years’ service, up to a maximum of 3 days 
  • Staff Suggestion Box 
  • Cyclescheme 
  • Free Parking
  • And more… 

For an informal chat please contact Meningitis Now on 01453 768000 and ask to speak to: Laura Smith, HR Manager 

Please download the full recruitment pack.

*We are unable to accept CVs* 

Closing date: Monday 25 Sept

Interviews week commencing: 2 Oct

Meningitis Now is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process. The successful candidate will be required to complete regular safeguarding training and undertake a DBS check.

Apply now