We have selected WorldPay to manage the processing of online payments through our website. WorldPay’s e-commerce solutions are secure and easy to use
Where a payment has clearly been made to us in error then it is our aim to process a refund promptly and within three working days of request in any event.
Payments that are a registration fee for an event, or purchase of a ticket to an event, are non-refundable and specified in the terms and condition for each event.
Refunds will be made to the same credit/debit card used to make the original payment.
To request a refund please contact the Supporter Care team on 01453 768000 or by e-mail to firstname.lastname@example.org.
Policy last updated: January 2023